Last Updated 4th March 2026

This Privacy Policy explains how DIC Products Ltd (“DIC,” “we,” “us,” or “our”)  collect, use, disclose, and safeguard your information when you visit or make a purchase from our e-commerce website (the “Site”). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

Full name

Billing and shipping address

Email address

Phone number

Payment information (processed via third-party payment processors)

Account login credentials

Order history

Customer service communications

Information Collected Automatically

IP address

Browser type and version

Device type

Operating system

Referring URLs

Pages viewed and browsing behavior

Date and time of access

Cookies and similar tracking technologies

Information from Third Parties

Payment processors

Shipping and logistics providers

Marketing and advertising partners

Analytics providers

How We Use Your Information

We use your personal information to:

Process and fulfill orders

Provide customer support

Communicate about orders, returns, and updates

Improve our Site, products, and services

Prevent fraud and ensure security

Comply with legal obligations

Send marketing communications (where permitted by law)

We process personal data based on one or more of the following legal grounds (where applicable under law):

Performance of a contract

Legitimate business interests

Consent

Legal compliance

Payment Processing

Payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. Payment information is handled in accordance with applicable payment card industry standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality

Remember user preferences

Analyze website performance

Personalize content and advertisements

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect Site functionality.

Sharing and Disclosure of Information

We may share your personal information with:

Service providers (payment processors, hosting providers, logistics companies)

Marketing and analytics partners

Legal or regulatory authorities when required

Professional advisors (legal, accounting, insurance)

We do not sell personal information unless explicitly disclosed and permitted by applicable law.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Policy

Comply with legal and regulatory obligations

Resolve disputes

Enforce agreements

When personal information is no longer required, we securely delete or anonymize it.

Data Security

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have rights including:

Access to your personal information

Correction of inaccurate information

Deletion of personal data

Restriction or objection to processing

Data portability

Withdrawal of consent

Opt-out of marketing communications

We may require verification of identity before fulfilling requests.

International Data Transfers

If you access our Site from outside the country in which DIC Products Ltd operates, your information may be transferred to and processed in jurisdictions with different data protection laws.

Where required, we implement appropriate safeguards for cross-border transfers.

Children’s Privacy

Our Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information you may contact us to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Site after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or our data practices, contact us via email or letter:

hello@dontignorecancer.com

DIC Products Ltd

Carlton House

19 West Street

Epsom

Surrey

KT18 7RL